Another great piece from Tomasz Tunguz about measuring Net-Dollar Retention and the impact of measuring it Monthly, Quarterly and Annually! Includes insights into what companies like Zendesk, Twilio & Box do. -
"For all the time managers spend developing their companies’ strategic plans, they don’t always succeed at reflecting those strategic priorities in subsequent budgeting decisions."
Did you know that the highest correlated factor to post-money valuations for Series A SaaS companies isn’t revenue or revenue growth, it's negative churn?
As a Benchmark, or a Starting Point for Your Customer Success Organization... This Research Provide a Comprehensive Look at private SaaS company revenue acquisition costs!
Sign up and we'll make sure to keep you in the loop!